Wolf's Den Forge™ Terms of Service

Last modified: Oct. 26, 2023

Welcome to Wolf's Den Forge™!

Thanks for using our products and services ("Services"). The Services are provided by WOLFS DEN FORGE LTD ("Wolf's Den Forge"), located at 1223 Quartzville rd, Alma, CO 80420, United States. By using our Services, you are agreeing to these terms. Please read them carefully. Our Services vary, so additional terms or product requirements (including age requirements) may apply.

Using our Services

Do not misuse our Services. Misuse of Services may violate our Warranty and/or applicable local,state, and federal law. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies. Using our Services does not give you ownership of any intellectual property rights in our Services or the design thereof. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services.

Privacy Policy and Protection

We do not use cookies or other INTERNET tracking technology. All communication with us is considered privileged and will not be disclosed except upon necessary legal action (subpoena, etc.). All personal information (email address, phone number, home/business address, etc.) that may be collected is retained by us and not sold or disclosed except upon legal action.

Liability for our Services

WHEN PERMITTED BY LAW, WOLF'S DEN FORGE, AND WOLF'S DEN FORGE'S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF WOLF'S DEN FORGE, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN). IN ALL CASES, WOLF'S DEN FORGE, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Wolf's Den Forge and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.

Custom Order Policy

The Terms of each Custom Order (or "project") shall be as follows:

Your initial down payment constitutes CONSENT to be bound by the following terms and conditions as a CONTRACT.
When down payment is made it is assumed you have read these TERMS.
A NON-REFUNDABLE DEPOSIT of no less than 50% of the quoted purchase price shall be paid BEFORE any work shall commence on the project. Any and all funds sent prior to beginning the project will constitute the NON-REFUNDABLE DEPOSIT
The Quoted Price of a Custom Order is an ESTIMATE ONLY, the FINAL PRICE of a Custom Order may be higher or lower upon completion but care will be exercised to keep the FINAL PRICE as close to the ESTIMATE as possible. Any funds above the price quoted are required to be paid BEFOE DELIVERY, any funds below the price quoted will be remitted at delivery.
Any and all design parameters, including but not limited to, materials to be used, overall design, design specifications, example artwork, plans, or schematics, aesthetic direction, etc. transmitted in writing, orally, or any other method, must be specified during the Design Phase in advance of the Work Phase of a Custom Order being started. You will be notified electronically when the Work Phase of your project begins.
Any design changes requested once work has commenced on a Custom Order may increase the overall cost of the project and extend any DEADLINE or COMPLETION DATE that may have been quoted and some Design Changes may cause any DEADLINE or COMPLETION DATE to be VACATED entirely and this will be at OUR SOLE DISCRETION.
Some design changes may require work to cease on the Custom Order and be restarted entirely from the beginning, some designs cannot be modified, some Design Changes must be incorporated during the actual manufacture of the Custom Order.
In the case of a Custom Order needing to be restarted from the beginning, any DEADLINE or COMPLETION DATE will become null and void, as will the original ESTIMATE OF COST.
Any Custom Orders not paid in full within thirty (30) days of the completion of the project become the SOLE PROPERTY of WOLFS DEN FORGE LTD to be disposed of at our SOLE DISCRETION without refund of DEPOSIT and any CLAIM to Ownership of any DESIGN AUTHORSHIP on the part of the CUSTOMER is VACATED.
OWNERSHIP, AUTHORSHIP, and/or COPYRIGHT of any and all ORIGINAL ARTWORK and/or DESIGN created by WOLFS DEN FORGE LTD or it's EMPLOYEES or AGENTS remains with WOLFS DEN FORGE LTD when the Custom Order is completed, paid for, and delivered to the CUSTOMER. OWNERSHIP, AUTHORSHIP, and/or COPYRIGHT of any ORIGINAL ARTWORK or DESIGN created by the CUSTOMER will remain with the CUSTOMER when the CUSTOM ORDER is complete.
Any and all MATERIALS purchased for a Custom Order that may remain unused upon COMPLETION of a project remain under the SOLE OWNERSHIP of WOLFS DEN FORGE LTD unless another arrangement is previously agreed upon in WRITING, either physically or electronically, in which case this Term is SUPERCEDED.
Excessive contact (ie, PESTERING) after the Work Phase has begun, for example: DM's, emails, phone calls like "Is it done?", "how much longer?", "Is it done yet?", etc.. You will be apprised of your projects progress when there is something to report, when there is not then assume no news is good news. PESTERING us excessively, which we will be the SOLE JUDGES of what comprises "excessive", is grounds for terminating your custom order WITHOUT REFUND.

Return and Exchange Policy

All sales are final. Returns are conducted ONLY in the case of a WARRANTY issue with the Product you purchased from us. If the Product meets our WARRANTY conditions you may return the Product to have it repaired, or if need be, replaced. This will hold true if you buy from us online or in person.
Exchanges will be excepted for credit toward the purchase of another Product ONLY IF THE RETURNED PRODUCT IS IN GOOD CONDITION AND SHOWS NO OBVIOUS SIGNS OF USE OR ABUSE.

WE WILL BE THE SOLE JUDGES OF A PRODUCTS CONDITION.

Our Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them, however there are certain things that we do not promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER Wolf's Den Forge NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DO NOT MAKE ANY COMMITMENTS ABOUT THE MATERIAL CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES "AS IS".

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

That being said...

Limited and Lifetime Warrantees

We warrant our Products to be free of defects in material or manufacture for one year from the date of purchase. Some Products including knives (excluding railroad spike knives), axes, swords, spears, etc., are warranted for life (specifically defined below)against breakage of the Blade. The Blade (the primary working part of the Product, if applicable) of the Product is warranted for the life of the Smith (Douglas W. Wolf, Blacksmith-Armorer), and orthe life of the designated succeeding owner of Wolf's Den Forge. The handle, guard, pommel, wrapping, etc., are excluded from this lifetime warranty. Only the blade itself, to include the tang, is under lifetime warranty from material or manufacturing defects. For armor products the warranty is for the plating and joints; straps, cords, or other perishable items are NOT covered. THIS WARRANTY EXPIRES WHEN THE SMITH HIMSELF EXPIRES. He can't fix your Product when he is dead!

Many natural materials such as bone, wood, antler, and stone are used in the construction of some Products and they will shrink, crack, or otherwise degrade over time and this is to be expected. Many products are made from mild steel and are under limited warranty not lifetime warranty. ONLY ITEMS THAT ARE EXPRESSLY STATED AS UNDER LIFETIME WARRANTY WILL BE COVERED BY THIS LIFETIME WARRANTY.

No matter how well made, or by whom, everything has it's limitations and therefore there are ways of VOIDING THE WARRANTY PERMANENTLY!

WE WILL BE THE SOLE JUDGE AND ARBITER WHEN IT COMES TO DECIDING WHETHER OR NOT THE WARRANTY HAS BEEN VIOLATED AND RENDERED VOID DUE TO MISUSE AND/OR ABUSE OF THE PRODUCT.

Some examples of typical ways that the warranty is violated include but are not limited to:

if the Blade temper is interfered with by heating beyond 300 degrees Farenheit (149C) or cooling below -100 degrees Farenheit (-73C)
if the Blade is subjected to extreme mechanical force such as from explosives or firearms
if the Blade is subjected to punishment from machinery such as cutting in an abrasive saw, being put into a press of any kind, etc.
if the Blade is allowed to be run over by a train, or put in a shear, etc.
if the Blade is subjected to acts of extreme stupidity such using thermite on it
if a Kitchen Blade is subjected to the tortures of a diswashing machine

This list is not meant to be exclusive of any other conditions that may render the warranty void, and is simply a short list of possible example conditions.

"Reasonable Use" is considered to be any use in keeping with what the Product was designed for, and in many cases much more extreme use than is typically expected by the end user. Our Blades are designed to punch through armor plate and in many cases to cut into or through inferior steels, and even flex to extreme degrees and returning to true. Again WE WILL BE THE SOLE JUDGE AND ARBITER IN DECIDING WARRANTY ISSUES.

Third Party EULAs

Third party END USER LICENSE AGREEMENTS, hereafter EULAs, entered into, agreed to, or abided by through agreement to use any third party service provided by any online retailer, facilitator, financial service, market place, listing agency, etc. such as but not limited to Paypal, Square, Craigslist, Ebay, Facebook Marketplace, etc. are VACATED, VOIDED, RENDERED NULL and ABDICATED in favor of these terms if and when a third party facilitator attempts to remove agency from WOLFS DEN FORGE, LTD., by attempting to or successfully making BUSINESS, FINANCIAL, STRATEGIC, ADVERTISING, AND/OR CUSTOMER SERVICE RELATION DECISIONS on behalf of WOLFS DEN FORGE, LTD. CONTRARY TO ESTABLISHED POLICY, PREVIOUS ARRANGEMENT, CONTRACT, SALE OR NEGOTIATION WITH AN ENTITY THAT WOLFS DEN FORGE, LTD., has CURRENTLY, PREVIOUS, HAD OR IMMINENTLY ABOUT TO DO BUSINESS WITH. Any entity attempting to MODIFY, NULLIFY, REVERSE OR OTHERWISE ALTER a previous business dealing, transaction, contract, or other business arrangement with another PARTY ABDICATES any previous AGREEMENTS, CONTRACTS, OBLIGATIONS AND SO FORTH and agrees to this EULA and it's terms directly in place of previous EULAs or other binding agreements including but not limited to controlling legal jurisdiction and venue, as well as fines and penalties for attempting to undermine BUSINESS ARRANGEMENTS, AGREEMENTS, AND RELATIONSHIPS established by WOLFS DEN FORGE, LTD. and it's AGENTS. Penalties include but are not limited to a $100,000.00 USD fine for any and each attempt at making a BUSINESS of FINANCIAL decision for WOLFS DEN FORGE, LTD. NOT DIRECTLY AND EXPRESSLY AUTHORIZED BY A MANAGING AGENT OF WOLFS DEN FORGE, LTD. such as BREAKING or REVERSING A CONTRACT, SALE, TRANSACTION, RENDERING OF SERVICE, OR THE LIKE, ETC., STOPPING, REVERSING, OR DELAYING PAYMENT FOR GOODS OR SERVICES, UNDULY AUTHORIZING A BINDING AGREEMENT BETWEEN WOLFS DEN FORGE, LTD. AND A THIRD PARTY NOT PREVIOUSLY AUTHORIZED BY A MANAGING AGENT OF WOLFS DEN FORGE, LTD., ETC.. These terms are NOT TO EXCLUDE other attempts to REMOVE AGENCY from WOLFS DEN FORGE, LTD. but merely serve as examples. By entering into any BUSINESS ARRANGEMENT with WOLFS DEN FORGE, LTD. INCLUDING BUT NOT LIMITED TO AGREEING TO DO BUSINESS THROUGH A BINDING EULA SUCH A PARTY AGREES TO THESE TERMS.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. Terms should be reviewed regularly. Notice of modifications to these terms will be posted on this page. Changes will not apply retroactively and will become effective 10 business days after they are posted.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Wolf's Den Forge and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we do not take action right away, this does not mean that we are giving up any rights that we may have (such as taking action in the future).

If it comes to be that a particular term is not enforceable, this will not affect any other terms.

The laws of the state of Colorado, U.S.A. will apply to any disputes arising out of or relating to these terms, or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of Park County, Colorado, USA, and you and Wolf's Den Forge consent to personal jurisdiction in those courts.

For information about how to contact Wolf's Den Forge, please visit our contact page.